Our Contact Details
FloraBunda
46 West Main Street, Whitburn, Bathgate, West Lothian, EH47 0QX
Tel: 01506 374178
Email: Please use our contact form
VAT Number: 47 5079 854
Ordering & Payment
Making a purchase is simple. Browse our online shop, add your chosen flowers or gifts to your basket and proceed to checkout.
We accept most major debit and credit cards including Visa, Mastercard, Apple Pay and Google Pay. Orders can also be placed over the phone.
Orders cancelled online or by telephone may be subject to a cancellation fee.
Order Acceptance
Order confirmation confirms receipt of your order only. A contract is formed once payment has been processed.
This protects us in cases of pricing errors or unavailable products. If anything changes, we will always contact you first.
Delivery Information
Orders placed before 1pm Monday to Saturday, UK time, may be delivered the same day.
Orders with a chosen delivery date will be delivered on that day, subject to cut-off times.
Orders for public holidays will be delivered the next working day.
UK delivery only is available through the website. For overseas deliveries, please telephone the shop.
No timed deliveries are available except for funeral tributes and weddings.
Delivery Attempts
Delivery is attempted once. If no one is at home, items are returned to the shop and a calling card is left.
Where possible, we may leave items with a neighbour.
If the recipient cannot collect, a new delivery date can be arranged.
We are not responsible for items left unattended.
Quality & Pricing
We take great care to ensure freshness and quality at all times.
All prices include VAT at 20%.
Security & Guarantee
All payments are processed securely using 256-bit encryption.
We guarantee your complete satisfaction.
Refunds & Returns
Refunds may be given at management discretion.
Due to the perishable nature of flowers, any issues must be reported within 1 working day of delivery.
We will always aim to resolve issues with a replacement or refund where appropriate.